Support > Orders > Cancel an Order

Cancel an Order


To maximize the flexibility of your online shop operations, authorized shop administrators can execute order canceling on eshopland admin panel by manual. For example, when a customer requested for order canceling, or when order products out of stock, or when order abnormality occurred, or when order is not possible to be fulfilled, etc.


1.    Enter the Order Content Page.


Go to Admin Panel > Orders and choose the order from the Order List.



2.    Cancel an Order.


Press “Change” next to the Order Status, change it to “Cancelled” and the order status will be updated instantly.

When merchant cancelled an order, the system will auto send email notification to the customer.


When merchants changed the order status, it will be immediately synchronized with the customer’s account.



3.    Bulk Action.


You can also cancel orders or change other status of the orders by using the Bulk Action feature on the Order List.


eshopland - NGO Offer
eshopland - Start free trial now
eshopland 14-day free trial
No credit card required
eshopland 網店平台-完善雲端訂單管理系統
eshopland 網店平台-快速結帳連結
eshopland 網店平台-網店管理手機 App,所有用戶均可免費任用
eshopland 網店平台-自動建店,10 分鐘極速開業
eshopland 網店平台-連每一個細節位,都可以任您自主設計
eshopland 網店平台範本-Iota
eshopland 網店平台範本-Kappa
eshopland 網店手機印單

You May Also Like

Register Your Shop

Follow the steps below to register for a shop account, build your eshop and experience the services on eshopland for free. Just a few steps to start running your online business.1. Go to eshopland’

Tracking Tools – Google Analytics

On eshopland platform, you can add Google Analytics to track the page traffic, visitors, sessions and other customer behaviors on your online shop.1. Sign in Google AnalyticsYou are required to Crea

QFPay Online Payment

eshopland ecommerce platform integrated with QFPay payment gateway system which supports various payment methods such as credit cards, digital wallets and other online & offline payment methods. esh

Stripe Auto Payment Method

eshopland platform supports the international well-known payment platform, Stripe, as one of the payment methods of your online shop. Your customers will be able to shop and pay by credit cards and

Recommended Articles