Support > Orders > Order List Overview

Order List Overview

 

When merchants use eshopland online shop platform, they can easily check the basic information, real-time status and historical records of all orders directly through the order list, and quickly grasp the pending orders. The system supports list filtering and batch management operations (such as shipment/cancellation), greatly simplifying daily operation processes and effectively improving online shop management efficiency and customer response speed.

 

1.    The Order List

 

Go to Admin Panel > Orders and you will see the complete Order List.

 

The Order Number, Date, Customer Name, Total Amount, Instant Order Status, Payment Status and Shipping Status of each order will be displayed on the Order List.

Simple icon display makes it easier to view.

For more details about the Order Status, please read Order Status Update.

 

 

2.    The Order List Features

 

You can group orders by status, sort by date range, search or filter the orders on the order list.

 

Click Filter  to filter the orders by Payment Status or Shipping Status.

 

 

3.    Bulk Actions

 

You can use Bulk Actions feature to change the status of the orders, payment and shipment.

 

 

4.    Export Order Record

 

Click Download https://www.eshopland.comhttps://d2aeweyrgxfptr.cloudfront.net/core/images/article/91/zh-Hant/image004.png on the top right corner of the Order List to download and export the order record in Excel file format.

 

You can customize the export data:

 

Current Page on the screen

Current Filtered Data

Export data within the specified Registration Date range

 

 

5.    Archive Orders

 

Archive orders can hide or mute a single order record without deleting it.

To ensure data integrity and keep a clean record of the effective orders.

 

Select the orders > Bulk Actions > Archived,

the selected orders will be archived.

 

 

Archived orders will not be shown on the All Order List.

 

 

6.    Delete Orders

 

Merchants can delete “Achieved” orders.

 

 

Note: Deleting an order means permanently removing the order record. Once the deletion is confirmed, the deleted order record cannot be restored.

 

After the order is deleted, customers will not be able to view the deleted order record by logging into the online shop account.

The system's order and product analysis will not include the deleted order information.

 

 

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