Support > Orders > Contact Customers via WhatsApp

Contact Customers via WhatsApp


When a customer provides one’s mobile number and enable the WhatsApp contact feature during checkout, merchant can contact the customer regarding the order issues via WhatsApp through our system very conveniently.


1.    Customer provide mobile number


Customer enter correct mobile number during checkout, and

Enable  WhatsApp contact feature.



2.    Merchant contact customer via WhatsApp


Go to Admin Panel > Orders,

select an order and enter the order content page,

Press the WhatsApp icon. The system will auto capture the order details and link to the WhatsApp application on the merchant’s device. Merchant can send the order details and corresponding messages to the customer via WhatsApp very conveniently.



eshopland - NGO Offer
eshopland - Start free trial now
eshopland 14-day free trial
No credit card required
eshopland 網店平台-PayPal 網店收款
eshopland 網店平台-開網店的好處及重要性
eshopland 網店平台範本-Gamma
eshopland 網店平台範本-Nu

You May Also Like

Full Width Banner Image

Adding eye-catching and representing full width images onto your eshopland online shop can create better visual effects and effectively build up shop and brand images.1. Add a Full Width Banner Im

Shop Logo

Set up symbolic Logo and Favicon for your online shop, to build up professional shop image and get customers remember your shop easier.1. Login and go to theAdmin Panel. ClickSettings > Generalto

Discount on Specified Products

On eshopland platform, you can set percentage discount on specified products. You can also add different terms to the offers to match your business strategy. The system will auto apply and calculate

Facebook Verify Domain Ownership

Verifying your shop domain in Meta/Facebook Business Manager through eshopland admin panel to let Meta/Facebook confirm that your own and are connected to your shop domain for business.1. Create a B

Recommended Articles