Cancel an Order
To maximize the flexibility of your online shop operations, authorized shop administrators can execute order canceling on eshopland admin panel by manual. For example, when a customer requested for order canceling, or when order products out of stock, or when order abnormality occurred, or when order is not possible to be fulfilled, etc.
1. Enter the Order Content Page.
Go to Admin Panel > Orders and choose the order from the Order List.
2. Cancel an Order.
Press “Change” next to the Order Status, change it to “Cancelled” and the order status will be updated instantly.
When merchant cancelled an order, the system will auto send email notification to the customer.
When merchants changed the order status, it will be immediately synchronized with the customer’s account.
3. Bulk Action.
You can also cancel orders or change other status of the orders by using the Bulk Action feature on the Order List.
Popular Articles
You May Also Like
Product List Colors & Style
The multifunctional web design tools of eshopland ecommerce platform support customizing colors for of the product list, such as the background color of the product list, product display background
Order Limit
To avoid malicious or irresponsible ordering behaviors against your shop, eshopland ecommerce platform allows you to set order limit for your online shop, to maintain your shop’s smooth operations
Show or Hide Inventory
To accommodate the operational needs of different merchants, the e-commerce platform is equipped with customized inventory display feature. This allows merchants to decide whether to “show” or “hide
Live Stream Auto Order Setup
Merchants who have enabled the “Live Stream Auto Order” feature can easily set up live stream auto order on eshopland online shop backend. This allows you to automatically receive customer orders i
