Cancel an Order
To maximize the flexibility of your online shop operations, authorized shop administrators can execute order canceling on eshopland admin panel by manual. For example, when a customer requested for order canceling, or when order products out of stock, or when order abnormality occurred, or when order is not possible to be fulfilled, etc.
1. Enter the Order Content Page.
Go to Admin Panel > Orders and choose the order from the Order List.
2. Cancel an Order.
Press “Change” next to the Order Status, change it to “Cancelled” and the order status will be updated instantly.
When merchant cancelled an order, the system will auto send email notification to the customer.
When merchants changed the order status, it will be immediately synchronized with the customer’s account.
3. Bulk Action.
You can also cancel orders or change other status of the orders by using the Bulk Action feature on the Order List.
Popular Articles
You May Also Like
Product Sequencing
eshopland e-commerce platform allows merchants to custom product sequencing for the online shop, matching your business strategies.The default product sequencing is “from newest to oldest”.Custom P
Products for Members Only
Merchants subscribed for eshopland “Professional” plan can set products for “Members Only” to attract loyal customers to become your shop members. Merchants can also set quantity limit on the member
Facebook Verify Domain Ownership
Verifying your shop domain in Meta/Facebook Business Manager through eshopland admin panel to let Meta/Facebook confirm that your own and are connected to your shop domain for business.1. Create a B
SF Express
eshopland ecommerce platform supports SF Express services. Merchants can add different SF Express services as shipping methods, such as self-pickup or delivery services for Hong Kong and Macau clien
