Customer Service Contact Floating Buttons
eshopland ecommerce platform has equipped with customer service floating function buttons for merchants to add different contact methods onto the online shop. Customers can contact your online shop through their preferred contact methods.
1. Enable the Customer Service Function Button.
Go to Admin Panel > Design > Preferences and Enable the Customer Service Function Button.
The customer service icon will appear on the online shop.
2. Adding Customer Service Contact Methods.
You can set different contact methods for your online shop.
Enable the specific contact method and fill in the required information into the field to make it connected.
WhatsApp – Phone number
Facebook Messenger – Facebook user name
Instagram – Instagram user name
LINE – LINE QR code link
WeChat – WeChat ID
Telephone – Phone number
Email – Email address
When customers click on the customer service icon, the added contact methods will pop out automatically.
3. Custom the Customer Service Icon
Enable Custom Customer Service Icon to change the image of the icon.
The system will auto crop your uploaded image to circular shape.
Recommended icon size: 80px x 80px
File format: JPG, PNG or GIF
4. Apply the changes
Press Confirm when finished to apply the changes.
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