Support > Customers > Customer List Overview

Customer List Overview

 

eshopland e-commerce platform system offers different customer categories and membership levels. The system automatically labels customers according to their category, allowing merchants to have a more accurate understanding on your customer types and can adjust your business strategies more specifically.

 

1.    The Customer List

 

Enter Admin Panel > Customers > All Customers.

 

On the Customer List, you can view the Name, Email, Mobile No., Type, Last Order and Last Login Time of the customers.

“Professional” plan users who have enabled the membership tier system and membership points feature can view the points balance of your members.

 

 

2.    Customer Types

 

The system will group the customers into different types with tags and icons for easy identification.

 

 

Non-member

Customer who placed orders as a non-member.

 

Registered 

Member customer who registered for an account by using a username and password on the online shop.

 

Sign in with Google

Member customer who signed in the shop with one’s existing Google account.

 

Login with Facebook

Member customer who logged in the shop with one’s existing Facebook account.

 

3.    Filtering Customers

 

You can use the Filter  feature to view data of specific customer types.

 

4.    Export the Customer Record

 

Click Download  on the top right corner of the Customer List to download and export the customer record in CSV file format.

 

You can customize the export data:

 

Current Page on the screen

Current Filtered Data

Export data within the specified Registration Date range

 

 

5.    Bulk Removal of Customer Records

 

Merchants can use the bulk action feature to remove individual customer records.

 

 

Once confirmed and removed, the deleted customer records cannot be restored.

 

 

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