Manage Membership Points

 

Merchants can access the backend of the online shop to manually adjust and manage members' points records in accordance with the actual operational conditions.

 

1.    Customer Record

 

Go to Admin Panel > Customers > All Customers, then select the customer data that needs to be managed from the customer list.

 

2.    Membership Points Record

 

Merchants can access and view members’ points records and points expiration dates.

 

 

Click “All Records” to view the details of the member’s points record.

 

 

3.    Manually Manage Points Record

 

Click on Edit  in the points record list to manage the points record.

 

Enter a number to instantly update the points record.

 

 

Merchants can manually change the validity period of the points.

 

 

Merchants can customize the reason of adjusting points.

The reason for point adjustment will also be displayed in the customer’s account information.

 

 

Merchants can add remarks (optional) to the points adjustment record.

The remarks for points adjustment is for internal record only, it will not be shown to the customer.

 

 

Confirm  when finished and the points record will be updated immediately.

 

 

4.    Manually Add Membership Points

 

Click on Add  in the points record list to add a new points record.

 

Enter the number of points

Set the points validity period

Set the Adjustment Reason

Enter the Remarks (optional)

Confirm  when finished

 

 

5.    Delete Points Record

 

Click on Delete  in the points record list to delete a points record.

The deleted points record cannot be restored.