Support > Customers > Customer Order Records

Customer Order Records


The authorized shop administrators can view customers’ order records and real-time order status on the customer information page.


1.    Go to Admin Panel > Customers, select a customer and enter the Customer Information Page.


2.    You can view the Orders Overview of the customer on the Customer Information Page.


Orders Overview includes customer’s Order Quantity and Total Amount.



Processing Orders

Payment Status: Payment or refund processing

Shipment Status: Shipment or return incomplete

Further actions required.


Completed Orders

Payment Status: Payment or refund completed

Shipment Status: Shipment or return completed

No further actions required.


Cancelled Orders

Payment Status: Unpaid or payment overdue

Shipment Status: Not shipped

No further actions required.


3.    Customer’s Order Record.


The Order List shows the customer’s orders and recent status for easy management.

The order Event Logs stored the details of customer’s orders, such as order date, time and IP address.


eshopland - NGO Offer
eshopland - Start free trial now
eshopland 14-day free trial
No credit card required
eshopland 網店平台-SEO-對網店的重要性
eshopland 網店平台-物流自動化
eshopland 網店平台範本-Beta
eshopland 網店平台範本-Lambda

You May Also Like

Pexels Free Stock Photos

eshopland has integrated with Pexels free stock photos website, inbuilt the Pexels Free Stock Photo Gallery into the system, allowing you to use free high quality stock photos to build and design y

Featured Products

Adding a Featured Products module onto the webpage of your online shop to promote new or special products can effectively attract customers’ concentration and boost sales.1. Add a Featured Products

Product Variants

eshopland platform allows you to add variants to your products, such as options of product color, size, weight etc. For more efficient and accurate management of your online shop, you can also add

Adding Products

On eshopland platform, you can sell different types of products, like physical items or digital products. Follow the simple steps below to add a new product onto your online shop and launch to the m

Recommended Articles