Customer Order Records
The authorized shop administrators can view customers’ order records and real-time order status on the customer information page.
1. Go to Admin Panel > Customers, select a customer and enter the Customer Information Page.
2. You can view the Orders Overview of the customer on the Customer Information Page.
Orders Overview includes customer’s Order Quantity and Total Amount.
Processing Orders
Payment Status: Payment or refund processing
Shipment Status: Shipment or return incomplete
Further actions required.
Completed Orders
Payment Status: Payment or refund completed
Shipment Status: Shipment or return completed
No further actions required.
Cancelled Orders
Payment Status: Unpaid or payment overdue
Shipment Status: Not shipped
No further actions required.
3. Customer’s Order Record.
The Order List shows the customer’s orders and recent status for easy management.
The order Event Logs stored the details of customer’s orders, such as order date, time and IP address.
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