Customer Order Records
The authorized shop administrators can view customers’ order records and real-time order status on the customer information page.
1. Go to Admin Panel > Customers, select a customer and enter the Customer Information Page.
2. You can view the Orders Overview of the customer on the Customer Information Page.
Orders Overview includes customer’s Order Quantity and Total Amount.
Processing Orders
Payment Status: Payment or refund processing
Shipment Status: Shipment or return incomplete
Further actions required.
Completed Orders
Payment Status: Payment or refund completed
Shipment Status: Shipment or return completed
No further actions required.
Cancelled Orders
Payment Status: Unpaid or payment overdue
Shipment Status: Not shipped
No further actions required.
3. Customer’s Order Record.
The Order List shows the customer’s orders and recent status for easy management.
The order Event Logs stored the details of customer’s orders, such as order date, time and IP address.
You May Also Like
Single Product Page Style
eshopland e-commerce platform allows merchants to customize the style of your online shop product pages. To best fit your brand image and design concepts, you can adjust the style of the page backgr
Membership Upgrade & Renewal Settings
The “Professional” plan users of eshopland ecommerce platform can customize membership upgrade and renewal terms to fit ones’ business operational requirements and effectively motivate member custom
Company Information
Merchants can provide company information and contact person details on eshopland platform admin panel, to ensure our close connection with the merchants.1. Fill in the Company Information of the o
ShipAny Waybill Printing (iOS)
Merchant who has equipped with wireless printer can enjoy wireless waybill printing by using ShipAny logistics automation services on eshopland iOS App. 1-button wireless printing, no plugin is requ