Customer Order Records
The authorized shop administrators can view customers’ order records and real-time order status on the customer information page.
1. Go to Admin Panel > Customers, select a customer and enter the Customer Information Page.
2. You can view the Orders Overview of the customer on the Customer Information Page.
Orders Overview includes customer’s Order Quantity and Total Amount.
Processing Orders
Payment Status: Payment or refund processing
Shipment Status: Shipment or return incomplete
Further actions required.
Completed Orders
Payment Status: Payment or refund completed
Shipment Status: Shipment or return completed
No further actions required.
Cancelled Orders
Payment Status: Unpaid or payment overdue
Shipment Status: Not shipped
No further actions required.
3. Customer’s Order Record.
The Order List shows the customer’s orders and recent status for easy management.
The order Event Logs stored the details of customer’s orders, such as order date, time and IP address.
Popular Articles
You May Also Like
Facebook Verify Domain Ownership
Verifying your shop domain in Meta/Facebook Business Manager through eshopland admin panel to let Meta/Facebook confirm that your own and are connected to your shop domain for business.1. Create a B
Basic Text Field
Basic Text Field module is created for inputting plain text content and setting simple styling on font and format.1. Add a Basic Text Field module.Go to Admin Panel > Design > Pages.Select or add
Service Plan Upgrade
eshopland ecommerce platform understands that merchants have different budgets and requirements. To provide merchants with greater operational flexibility, after purchasing eshopland monthly or year
Customer Blacklist
On eshopland ecommerce platform, shop administrators can add specific uncooperative customers to blacklist in order to avoid unnecessary conflicts and can enhance operational efficiency.1. Adding cu
Recommended Articles
