Support > Customers > Customer Order Records

Customer Order Records

 

The authorized shop administrators can view customers’ order records and real-time order status on the customer information page.

 

1.    Go to Admin Panel > Customers, select a customer and enter the Customer Information Page.

 

2.    You can view the Orders Overview of the customer on the Customer Information Page.

 

Orders Overview includes customer’s Order Quantity and Total Amount.

 

 

Processing Orders

Payment Status: Payment or refund processing

Shipment Status: Shipment or return incomplete

Further actions required.

 

Completed Orders

Payment Status: Payment or refund completed

Shipment Status: Shipment or return completed

No further actions required.

 

Cancelled Orders

Payment Status: Unpaid or payment overdue

Shipment Status: Not shipped

No further actions required.

 

3.    Customer’s Order Record.

 

The Order List shows the customer’s orders and recent status for easy management.

The order Event Logs stored the details of customer’s orders, such as order date, time and IP address.

 

eshopland - NGO Offer
eshopland - Start free trial now
eshopland 14-day free trial
No credit card required
FB、IG、WhatsApp 快速結帳 link
eshopland 網店平台-完善雲端訂單管理系統
eshopland 網店平台-後台落單功能
eshopland 網店平台-快速結帳連結
eshopland 網店平台-網店管理手機 App
eshopland 網店平台-開網店的好處及重要性
eshopland 網店平台範本-Eta
eshopland 網店平台範本-Kappa

You May Also Like

Product Cost Price

To facilitate merchants in calculating order profits, eshopland ecommerce platform has launched the product cost price feature. Merchants simply need to enter the cost price of the products and the ... [read more]

Product Prices Font Style

eshopland ecommerce platform is equipped with powerful design capabilities, and it is user-friendly, making web design more flexible and autonomous. Merchants can add different design elements to th... [read more]

Promotion Settings

Merchants can set different discounts and promotions on eshopland ecommerce platform (such as free shipping, order discounts, fixed amount discounts, specific product discounts, free gifts, etc.), a... [read more]

Adding New Staff Users

eshopland ecommerce platform supports managing your online shop by multiple users, allows you to expand your business at any time. The shop owner can invite new staff members to become the shopkeep... [read more]

Recommended Articles