Support > Customers > Manage Membership e-Coupons

Manage Membership e-Coupons

 

Merchants can manually issue, adjust and manage members' e-coupons (commonly known as 'shopping credits') through the online shop admin panel, to fulfill the actual needs of the online shopping business.

 

1.    Customer Record

 

Go to Admin Panel > Customers > All Customers, then select the customer data that needs to be managed from the customer list.

 

2.    Membership e-Coupon Record

 

Merchants can access and view members’ e-coupon records and expiration dates.

 

 

Click “All Records” to view the details of the member’s e-coupon records.

 

 

3.    Manually Manage e-Coupon Record

 

Click on Edit  in the points record list to manage the e-coupon record.

 

Merchants can customize the name of the e-coupon.

Modifying the name of an e-coupon will also update the record in the customer's account information.

 

 

Enter a number to instantly update the value of the e-Coupon.

 

 

Merchants can modify whether the e-Coupon can be used in conjunction with any other offers.

 

 

Merchants can enter an amount to modify the minimum requirement for using the e-coupon or directly Disable  the “Minimum Order Amount Requirement” feature.

 

 

Merchants can enter the number of days to modify the validity period of the e-Coupon or set the e-Coupon to be “Permanent”.

The system will automatically calculate the validity period of all e-Coupons.

 

 

Merchants can add remarks (optional) to the e-Coupon adjustment record.

The remarks are for internal record only; it will not be shown to the customer.

 

 

Confirm  when finished and the e-Coupon will be updated immediately.

 

 

4.    Manually Add Membership e-Coupon

 

Click on Add  in the points record list to add a new e-Coupon.

 

Enter the name of the e-Coupon

Set the value of the e-Coupon

Set whether the e-Coupon can be used in conjunction with any other offers

Set the minimum order amount requirement of the e-Coupon

Set the e-Coupon validity period

Enter the Remarks (optional)

Confirm  when finished

 

 

5.    Delete an e-Coupon

 

Click on Delete  in the e-Coupons list to delete an e-Coupon.

The deleted e-Coupon cannot be restored.

 

 

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