Support > Settings > Order > Auto Cancel Orders

Auto Cancel Orders

 

eshopland has equipped with auto cancel orders feature, allowing you to handle orders more effectively and enhance your shop’s operational efficiency.

 

1.    System Auto Cancel Orders feature.

 

If payment failed occurred when customers use auto payment methods (e.g. Stripe) to process check-out, the system will auto cancel the orders.

The system will auto update the order status to “Cancelled”.

 

 

2.    Setting Auto Cancel “Payment Expired” Order function.

 

Login and go to the Admin Panel > Settings > Order

 

Enable  Auto cancel “payment expired” order function:

When the customer makes no payments by the specific payment deadline, the order will be cancelled automatically.

The system will auto restore the reserved stock of the cancelled order.

The system will auto update the order status to “Cancelled”.

 

Disable  Auto cancel “payment expired” order function:

Payment expired orders will not be cancelled.

The stock of the order will remain reserved.

The order status will remain unchanged.

 

eshopland - NGO Offer
eshopland - Start free trial now
eshopland 14-day free trial
No credit card required
eshopland 網店平台-「隱藏商品」功能
eshopland 網店平台-免費任用網店設計範本
eshopland 網店平台-系統直出順豐單,無須插件
eshopland 網店平台-網店管理手機 App,所有用戶均可免費任用
eshopland 網店平台-網店貨源一覽
eshopland 網店平台-送貨必用「順豐自動化」
eshopland 網店平台範本-Kappa
eshopland 網店平台範本-Nu

You May Also Like

Adding New Staff Users

eshopland ecommerce platform supports managing your online shop by multiple users, allows you to expand your business at any time. The shop owner can invite new staff members to become the shopkeep... [read more]

Accept Out-of-stock Orders

eshopland ecommerce platform offers accept out-of-stock orders feature, for merchants to manage inventory flexibly. Customers can still place order on their favourite products even the products are... [read more]

Shop Status

You can change your Shop Status according to your business operations at any time. You can set your Shop Status to “Open” or “Preparing”.1. Login and go to the Admin Panel. Click Settings > Genera... [read more]

Return Order by Customer

To accommodate online business operational needs, eshopland merchants can choose to enable the return order by customer feature, allowing customers to request returning the shipped orders.1. “Return... [read more]

Recommended Articles