Support > Settings > Order > Auto Cancel Orders

Auto Cancel Orders

 

eshopland has equipped with auto cancel orders feature, allowing you to handle orders more effectively and enhance your shop’s operational efficiency.

 

1.    System Auto Cancel Orders feature.

 

If payment failed occurred when customers use auto payment methods (e.g. Stripe) to process check-out, the system will auto cancel the orders.

The system will auto update the order status to “Cancelled”.

 

 

2.    Setting Auto Cancel “Payment Expired” Order function.

 

Login and go to the Admin Panel > Settings > Order

 

Enable  Auto cancel “payment expired” order function:

When the customer makes no payments by the specific payment deadline, the order will be cancelled automatically.

The system will auto restore the reserved stock of the cancelled order.

The system will auto update the order status to “Cancelled”.

 

Disable  Auto cancel “payment expired” order function:

Payment expired orders will not be cancelled.

The stock of the order will remain reserved.

The order status will remain unchanged.

 

eshopland - NGO Offer
eshopland - Start free trial now
eshopland 14-day free trial
No credit card required
eshopland 網店平台-PayPal 網店收款
eshopland 網店平台-如何提升生意額-必學實用專業功能
eshopland 網店平台-簡單易用,自動建店,DIY 都無難度
eshopland 網店平台-網店貨源一覽
eshopland 網店平台範本-Beta
eshopland 網店平台範本-Lambda
eshopland 網店平台範本-Theta
eshopland 網店平台範本-Zeta

You May Also Like

Live Stream Auto Order Setup

Merchants who have enabled the “Live Stream Auto Order” feature can easily set up live stream auto order on eshopland online shop backend. This allows you to automatically receive customer orders i... [read more]

Mobile Menu Settings

When merchants use eshopland ecommerce platform to create online shops, they can customize the shop’s mobile menu. The mobile menu is synchronized with the navigation bar on the web version. Merchan... [read more]

Product Page Tags Style

The web design tools of eshopland ecommerce platform provide merchants with great design flexibility, allowing users to freely customize the style of the product pages. For example, merchants can c... [read more]

Contact Customers via WhatsApp

When a customer provides one’s mobile number and enable the WhatsApp contact feature during checkout, merchant can contact the customer regarding the order issues via WhatsApp through our system ver... [read more]

Recommended Articles