Auto Cancel Orders
eshopland has equipped with auto cancel orders feature, allowing you to handle orders more effectively and enhance your shop’s operational efficiency.
1. System Auto Cancel Orders feature.
If payment failed occurred when customers use auto payment methods (e.g. Stripe) to process check-out, the system will auto cancel the orders.
The system will auto update the order status to “Cancelled”.
2. Setting Auto Cancel “Payment Expired” Order function.
Login and go to the Admin Panel > Settings > Order
Enable Auto cancel “payment expired” order function:
When the customer makes no payments by the specific payment deadline, the order will be cancelled automatically.
The system will auto restore the reserved stock of the cancelled order.
The system will auto update the order status to “Cancelled”.
Disable Auto cancel “payment expired” order function:
Payment expired orders will not be cancelled.
The stock of the order will remain reserved.
The order status will remain unchanged.
You May Also Like
Media Gallery Overview
eshopland online shop platform features a multifunctional smart media gallery, allowing merchants to easily store and manage all images for their online shop, including product images, media files f... [read more]
Split an Order
To enhance the operational flexibility of your online shop, designated service plan users would be able to split orders, in order to fulfill customers’ specified ship requirements or to deal with th... [read more]
Image & Text
On eshopland, you can add Image & Text modules onto your online shop webpages to promote your products and special offers more clearly and stylishly for better marketing results.1. Add an Image & ... [read more]
Manage Membership e-Coupons
Merchants can manually issue, adjust and manage members' e-coupons (commonly known as 'shopping credits') through the online shop admin panel, to fulfill the actual needs of the online shopping busi... [read more]