Customer Order Remarks

 

On eshopland ecommerce system, merchants can enable the customer order remarks function and add prompt words, allowing customers to enter order remarks during checkout, such as specifying delivery time, packaging requirements, etc., so that merchants can provide special follow-up accordingly.

 

1.    Enable Customer Order Remarks Feature

 

Go to Admin Panel > Settings > Order,

Enable  Customer Order Remarks button.

 

When the Customer Order Remarks feature is enabled, all customers can remark on orders during checkout.

 

 

2.    Enable Custom Order Reminders

 

Enable  Custom Remarks button.

 

Merchants can enter notes and reminder messages.

The reminder content will automatically appear above the order remarks box.

the system will automatically generate text fields for input based on the languages supported by the online shop.

 

 

3.    Apply

 

After completing the settings, you must Save  them. The updated settings will be applied to the online shop in real time.

 

4.    Customer Order Remarks Field

 

Customers can leave a message in the order remarks during checkout.

The customer remark messages will be displayed on corresponding order records and emails for merchant’s easy access and follow-up.