Support > Design > Customer Service Contact Floating Buttons

Customer Service Contact Floating Buttons

 

eshopland ecommerce platform has equipped with customer service floating function buttons for merchants to add different contact methods onto the online shop. Customers can contact your online shop through their preferred contact methods.

 

1.    Enable the Customer Service Function Button.

 

Go to Admin Panel > Design > Preferences and Enable  the Customer Service Function Button.

 

 

The customer service icon will appear on the online shop.

 

 

2.    Adding Customer Service Contact Methods.

 

You can set different contact methods for your online shop.

Enable  the specific contact method and fill in the required information into the field to make it connected.

 

WhatsApp – Phone number

 

Facebook Messenger – Facebook user name

 

Instagram – Instagram user name

 

LINE – LINE QR code link

 

WeChat – WeChat ID

 

Telephone – Phone number

 

Email – Email address

 

 

When customers click on the customer service icon, the added contact methods will pop out automatically.

 

 

3.    Custom the Customer Service Icon

 

Enable  Custom Customer Service Icon to change the image of the icon.

The system will auto crop your uploaded image to circular shape.

 

 

Recommended icon size:    80px x 80px

File format:                           JPG, PNG or GIF

 

4.    Apply the changes

 

Press Confirm  when finished to apply the changes.

 

 

eshopland - NGO Offer
eshopland - Start free trial now
eshopland 14-day free trial
No credit card required
eshopland 網店平台-Payment Asia 網店線上收款
eshopland 網店平台-設計網店可用的免費圖庫
eshopland 網店平台範本-Epsilon
eshopland 網店平台範本-Kappa

You May Also Like

Navigation and Footer Menus

You can set the Navigator menu bar and Footer menu bar on the eshopland Layout Designer, to the design of your online shop.1. Setting the menus.Go to Admin Panel > Design > Preferences. Adding a lin

ShipAny Logistics Automation

eshopland ecommerce platform has integrated with ShipAny logistics gateway, supporting various shipping methods such as Hong Kong Post, Havi Cold, LALAMOVE, SF Express, ZTO Express, UPS, Jumpoint, a

Product Variants

eshopland platform allows you to add variants to your products, such as options of product color, size, weight etc. For more efficient and accurate management of your online shop, you can also add

Admin Panel Color

You can switch the Admin Panel to Light mode or Dark mode at any time, to fit your own preferences.1. Login and go to theAdmin Panel. ClickSettings > General> Others.The Admin Panel Color is in L

Recommended Articles